PAM is a 24/7 AI assistant that guides your tenants through maintenance issues, builds reports, and finds local contractors — without you lifting a finger.
PAM handles the whole journey. Tenants contact her via WhatsApp or voice call. She triages, guides, and escalates — all without the landlord being disturbed unless it truly matters.
WhatsApp, voice call, or web app. PAM recognises the tenant instantly from their phone number — no login needed.
PAM classifies the issue, sets urgency, and walks the tenant through safe self-fix steps with video guidance.
If unresolved, PAM builds a full PDF report — issue detail, photos, timestamps, trade required, urgency rating.
PAM searches Google Maps for rated local tradespeople — electrician, Gas Safe, plumber — near the property postcode.
Built for UK lettings — from single properties to full agent portfolios. Every feature designed around the moment a tenant has a problem at midnight.
The consumer unit location. The stopcock. The boiler make. PAM is briefed on each property so her guidance is specific — not generic. Tenants don't have to explain what a stopcock is.
Tenants contact PAM on any channel. One number, all channels. No app to download.
Every session timestamped, every step logged. Full legal trail if a dispute ever arises.
30+ guided repair videos sent inline during triage. Tenants see and fix — not just read instructions.
Google Maps + trade category. PAM finds NICEIC, Gas Safe, and rated plumbers near the postcode.
PAM tracks compliance dates and alerts landlords before certificates expire. Book Let Safe in one tap.
PAM sends the right video at the right moment during triage. Tenants see exactly what to do — reducing unnecessary callouts dramatically.
PAM generates a structured PDF report the moment a tenant's issue can't be self-resolved. Photos, transcript, urgency rating, and contractor shortlist — all in one document.
Start free for 14 days. No credit card required. Cancel any time.
Add your first property in under 3 minutes. PAM is ready to take her first call.